April 16th, 2008

Get Satisfaction has an API!

http://blog.getsatisfaction.com/2008/04/16/the-get-satisfaction-api-is-here/

We’ve been hard at work on this for the past several months, and by we I mean Scott Fleckenstein.

Like working with PHP?
http://developers.getsatisfaction.com/docs/Using_The_PHP_Library

Are you a Ruby on Rails ninja?
http://developers.getsatisfaction.com/docs/Using_the_Ruby_Library

I think I’ll start by building an iPhone app :)

March 15th, 2008

Dr. Fish Cafe

$10 gets you cake, coffee/tea, Dr. Fish, and aroma therapy. Excellent!

March 14th, 2008

Dinner

Live skinned bbq eels. mmm… yeah.

March 12th, 2008

Korea, part 1

It’s day 7 in Seoul

korean flag
I’m waking up in a bit of a haze from last nights YouTube Korea party. Where the free booze and geek groupies were a flowin’. I was amazed by the turnout of this event (1000+). YouTube had a rough launch in Korea earlier this year, but it seems like people are at least interested in seeing Steve Chen in person.

My experiences in Korea have been very interesting thus far. I’ve been meeting a lot of really interesting startup folks (musicshake, storyblender, gomtv, SK Telecom’s tossi.)

Tomorrow I’m meeting up with the people from OpenMaru, Korea’s openID experts. I’m really looking forward to getting a fresh perspective on this subject.

February 7th, 2008

Slides are up from the Customer Service is the New Marketing Summit

For all of you who couldn’t make it. Slides are available to the world on my favorite slide sharing site, SlideShare!

http://www.slideshare.net/event/customer-service-is-the-new-marketing-summit

The not so live cast should be available in a few weeks.

February 7th, 2008

Sharpie’s customer support

SharpieThe other day I stumbled upon Sharpie’s personalize your sharpie tool. Naturally I wanted to print bad words on them and have them delivered to me ASAP!

After getting past their “appropriate message filter” using slightly less offensive language, I successfully submitted an order for 12 personalized Sharpies that read (in bold cursive)
You stole my Sharpy… A-hole!.”

Well today I received a very pleasant email from Sherri Brown, Sanford Consumer Affairs Associate that read:

Good Morning,

I have been advised that we need to confirm with you on you order, both markers show sharpy, is this the way you need it to be spelled? And also unfortunately we are not allowed to print certain words that have several meanings, and A-hole is one of them, I am sorry, but can you revise to something else?

Not only did my sneaky bad word not get through, but I also spelled Sharpie with a freakin “y.”

Though I’m a bit sad that I couldn’t slip one past them, their attention to detail has saved me the embarrassment of all my friends knowing that I can’t spell. Luckily they don’t read my blog :)

Thanks Sherri Brown!

January 20th, 2008

Custom apple touch icons (webclips) for your iPhone

Now that we can set an apple touch icon for any site we don’t have to wait for our favorites to add their own. I’ve put together these icons ready to be linked to from your iphone or ipod touch. Enjoy!

icons

digg webclipgigaOm webclipfacebook webcliprevision3 webclipgoogle webclipamazon webclipwikipediamint webclipcraigslistmyspace webcliptwitterdogsterboingboingnetvibesbloglineswesabe webclipgmailblogger webclipwordpresssoompi webclip


January 19th, 2008

Highlights from The Crunchies

Friday night I attended The Crunchies. A 2 hour award ceremony to “recognize and celebrate the most compelling startups, internet and technology innovations of the year.”

If you couldn’t make it out. Here’s what you missed:

1. Om Malik is back and thinner than ever!

2. Lavender Macaroons are fucking amazing

3. Fake Steve is still funny

January 18th, 2008

Turn your iPhone into a web application portal

With the recent 1.1.3 iPhone update we can finally arrange our application icons the way we like without hacking! This is fine and dandy, but you can only move those dancing icons around so much before it gets old.

What I’m really excited about is the ability to add website bookmarks to my home screen. It really makes them feel more like integrated applications when they’re in-line with all of the others (especially when they use the apple-touch-icon.)

The apple-touch-icon is essentially a larger favicon (57×57) that gets assigned when we add a site to our home screen. For those sites that don’t have one we can use this nifty favelet to assign our own icons.

I put together a list of great sites that use the touch icon:

Pownce
http://pownce.com

Yelp Mobile
http://mobile.yelp.com

Twitter
http://twitter.com

GetSatisfaction
http://getsatisfaction.com

Google Mobile
http://google.com/m

TechCrunch
http://techcrunch.com

Meebo
http://meebo.com

flickr
http://flickr.com

Next Muni
http://nextmuni.com

I’m sure the list goes on. Please feel free to add more in the comments