http://blog.getsatisfaction.com/2008/04/16/the-get-satisfaction-api-is-here/
We’ve been hard at work on this for the past several months, and by we I mean Scott Fleckenstein.
Like working with PHP?
http://developers.getsatisfaction.com/docs/Using_The_PHP_Library
Are you a Ruby on Rails ninja?
http://developers.getsatisfaction.com/docs/Using_the_Ruby_Library
I think I’ll start by building an iPhone app 
For all of you who couldn’t make it. Slides are available to the world on my favorite slide sharing site, SlideShare!
http://www.slideshare.net/event/customer-service-is-the-new-marketing-summit
The not so live cast should be available in a few weeks.
The other day I stumbled upon Sharpie’s personalize your sharpie tool. Naturally I wanted to print bad words on them and have them delivered to me ASAP!
After getting past their “appropriate message filter” using slightly less offensive language, I successfully submitted an order for 12 personalized Sharpies that read (in bold cursive)
“You stole my Sharpy… A-hole!.”
Well today I received a very pleasant email from Sherri Brown, Sanford Consumer Affairs Associate that read:
Good Morning,
I have been advised that we need to confirm with you on you order, both markers show sharpy, is this the way you need it to be spelled? And also unfortunately we are not allowed to print certain words that have several meanings, and A-hole is one of them, I am sorry, but can you revise to something else?
Not only did my sneaky bad word not get through, but I also spelled Sharpie with a freakin “y.”
Though I’m a bit sad that I couldn’t slip one past them, their attention to detail has saved me the embarrassment of all my friends knowing that I can’t spell. Luckily they don’t read my blog
Thanks Sherri Brown!
